Thank you for ordering from Avian-X.com. You will receive a confirmation email upon placing an order on our website. After your order ships, a separate email will arrive confirming shipment. The shipping email includes a UPS tracking number, which you can click to review the status of your order. A signature is not required for orders to be delivered. Please contact customer service with additional questions related to your order.
UPS delivers Avian-X orders during business days only (Monday-Friday), excluding holidays. Available shipping methods include: ground, three-day, second-day and overnight. Orders placed before Noon Eastern will ship the same day. Any orders placed after Noon Eastern or on a weekend/holiday will ship the next business day.
Ground Shipping: Estimated to arrive within 7-10 business days if order is placed before Noon Eastern
Three-Day Shipping: Estimated to arrive within 3 business days if order is placed before Noon Eastern
Second-Day Shipping: Estimated to arrive within 2 business days if order is placed before Noon Eastern
Overnight Shipping: Estimated to arrive within 1 business day if order is placed before Noon Eastern
Shipping is offered within the 48 contiguous United States. At this time we do not ship internationally or to Alaska, Hawaii, the U.S. Virgin Islands, Puerto Rico or Guam. We also do not ship to PO Boxes. We apologize for this inconvenience and are working to resolve it.
We do not ship on holidays and recommend you place orders at least two weeks prior to the following dates to avoid issues – especially during the months of November and December.
2019 Holiday Schedule
- New Year’s Day: January 1
- Memorial Day: May 27
- Independence Day: July 4
- Labor Day: September 2
- Thanksgiving: November 28-29
- Christmas: December 24-25
If you have questions about our shipping policies or need additional assistance, please contact
customer service at (877) 534-2263 or submit an inquiry in the Contact Us form.
Our team is available Monday-Friday, 8:00am-5:00pm Eastern.